This Cookie Policy explains how uses cookies and other similar tracking technologies on its website, the purposes for which they are used and the options you have to manage your cookie preferences.
This Policy has been drafted in accordance with the European Union’s General Data Protection Regulation (GDPR) (2016/679), the ePrivacy Directive, and other applicable data protection laws and regulations. We are committed to protecting your personal information and complying with all relevant privacy laws.
By using the Site, you consent to the use of cookies in accordance with the preferences you have selected and as described in this Policy. Please note that this Policy may be updated periodically. Any changes will take effect immediately upon posting, and we recommend that you review it regularly to stay informed about how we manage and protect your data.
1. What are cookies and how are they used?
Cookies are small text files stored on your browser or device that help the Company and its Partners recognize you, track your browsing history, and personalize content based on your preferences. They improve your experience by enhancing website performance, personalizing content, analyzing user behavior, and displaying relevant ads.
Types of cookies we use:
We use various types of cookies to ensure that our Site functions correctly and provides a better user experience. Below is a description of the different categories of cookies used on our website:
Required cookies:
Essential for the proper functioning and security of the website. They enable basic features such as secure login, page navigation, and session maintenance. Without these cookies, some parts of the website may not function correctly or may cease to function. The use of these cookies is necessary for the fulfillment of our contractual obligations when you visit our website.
Legal basis for necessary cookies (Contract/Legitimate interest, point (b) or (f) of Article 6).
Analytical cookies:
They help analyze how visitors use the site, including which pages are accessed, how long users stay on the site, and which features are most used. This data allows us to improve the site’s performance and functionality, ensuring a better experience for all visitors.
Legal basis for data analysis (Consent, Article 6(1)(a))
Marketing cookies:
Used to personalize ads and communications, ensuring that the content displayed is relevant to your interests based on your browsing behavior. We may use our own and third-party cookies for this purpose. These cookies also help us measure the effectiveness of advertising campaigns.
Legal basis for marketing (Consent, Article 6, paragraph 1, point a))
A complete list of the specific cookies used on our website, including their purpose and duration, can be found in the table below.
2. How can I manage cookies?
As a user of our Site, you have full control over the cookies and tracking technologies used on our website. Before you start your session, a management banner is displayed at the bottom of the Site that allows you to configure your cookie preferences and other tracking technologies. Subject to your consent, the Company only uses the cookies you choose to achieve the purposes described.
You can modify your consent at any time or change your cookie settings using the available cookie management tools.
Additionally, you have the option to adjust your browser settings to accept or reject some or all cookies. However, please be aware that disabling or deleting all cookies may affect your ability to access certain parts of our Site or use some of its features.
For guidance on how to manage cookies in your browser, please consult the following links for the respective browsers:
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Google Chrome: https://policies.google.com/technologies/partner-sites
- Opera: https://www.opera.com/help/tutorials/security/privacy
- Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
- Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-information-sfri11471/mac
3. What are tracking technologies and how are they used?
In addition to cookies, we may use various other tracking technologies, including tracking pixels, web beacons, and scripts to improve your experience on our website. These technologies help us analyze website performance, measure the effectiveness of our campaigns, and offer a more personalized experience. By using our website, you provide the same consent for these tracking technologies that you provide for cookies.
- Tracking pixels and web beacons: These are small, invisible images or snippets of code embedded in web pages. They help track user interactions, such as page views, clicks, and email open rates, for analytics and marketing purposes.
- Scripts: These are small pieces of code executed on your device to track real-time interactions with our website, such as clicks, form submissions, and activation of dynamic content.
4. What third-party tracking technologies are used?
In addition to the cookies and tracking technologies set by our Site, we may also use third-party services that install their own cookies or similar tracking technologies when you interact with our site. These third-party services may include tools such as Google Analytics, Facebook Pixel, Hotjar , and other marketing and analytics platforms.
These third parties may collect information about your online activities across different websites or platforms to create a profile of your interests and display personalized content and advertisements. This information may be used for purposes such as improving their services, conducting analytics, and providing targeted advertising.
When we integrate third-party tools, such as pixels, tags, or embedded content on our website, we participate in determining how personal data is collected and transmitted from our website to the relevant provider. In this context, we share responsibility with the third party to ensure that the initial collection and transmission of personal data occurs lawfully and transparently. However, once personal data has been transmitted to the third party, the provider may process that data for its own purposes, in accordance with its own privacy policy. This may include combining the data with other information they hold, using it for profiling, or displaying targeted advertising across different services.
You can withdraw or change your consent regarding third-party cookies at any time through the “Cookie Settings” tool available on our website. In addition, some providers offer their own opt-out mechanisms, which are described in their respective privacy policies.
Below are links to the privacy policies of the third parties we use:
- Google: https://business.safety.google/privacy/
- Facebook: https://www.facebook.com/policies/cookies/
- Hotjar: https://www.hotjar.com/legal/policies/cookie-information
- TikTok: https://www.tiktok.com/legal/page/global/tiktok-website-cookies-policy/en
5. Is cookie-related data transferred outside the EEA?
Some of the external service providers we use are located outside the European Economic Area (EEA), specifically in the United States and other jurisdictions that may not offer a level of data protection equivalent to that of the EEA. Consequently, your personal data collected through cookies and similar technologies may be transferred to, stored in, or accessed from countries outside the EEA.
Whenever such transfers occur, we ensure that appropriate protective measures are implemented. These protective measures may include:
- Recipient’s participation in the EU-US Data Protection Framework (DPF), where applicable;
- Standard Contractual Clauses (SCC) approved by the European Commission;
- The UK International Data Transfer Agreement (IDTA) or the UK Addendum, where applicable;
- Additional technical and organizational measures designed to protect your data.
By consenting to the use of analytical or marketing cookies, you acknowledge that your personal data may be transferred to third countries, as described above.
6. Are cookies used for profiling and targeted advertising?
Certain third-party marketing and advertising cookies used on our website allow us and our partners to analyze your browsing behavior across various websites and services. This may include information about your interactions with our website, advertisements, and other online content.
Based on this information, a profile of your interests can be created to present you with more relevant ads and content.
These profiling and targeted advertising activities are only carried out when you have given your explicit consent. You can withdraw or change your consent at any time via the Cookie Management Tool (see Section 3) . Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.
7. What cookies and other tracking technologies are used?
| Cookie name | Cookie description | Cookie validity |
| Essential cookies and other tracking technologies: | ||
| orbio_session_id | A unique session identifier used to maintain a reference to the user’s session, ensuring the integrity of the session and user interactions. | 12 months |
| GCLB | Google Cloud Load Balancer cookie used to manage session affinity and optimize website performance, ensuring a stable and efficient user experience. | 12 months |
| __cf_bm | Cloudflare cookie used to identify and mitigate automated bot traffic, increasing security by ensuring that only legitimate traffic can interact with the site. | 30 minutes |
| apple_pay_supported | This cookie indicates whether the user’s browser or device supports Apple Pay, which is essential for enabling payment processing options on the website. | 1 month |
| XSRF-TOKEN | Security cookie used to prevent cross-site request forgery (CSRF) attacks on forms, ensuring secure interactions on the website. | 1 month |
| ence_session | A site-specific session cookie that maintains the user’s state during browsing and ensures consistent functionality throughout the session. | 1 month |
| tracktor_session | Session cookie used for order tracking functionality, necessary to ensure its proper functioning during the user’s session. | 1 month |
| srpp _(ID) | This cookie is used to identify the user’s session, ensuring the correct functioning of the website. | 3 months |
| l7_az | PayPal cookies are used for security, load balancing, and session management during transactions, ensuring the secure processing of user transactions. | 1 day |
| ts | PayPal cookie used for security, anti-fraud measures and session timestamp logging, ensuring that transactions and user data remain secure. | 12 months |
| ts_c | PayPal cookies are used for security, anti-fraud measures, and session timestamp logging, helping to protect and expedite user transactions. | 12 months |
| sc_f | PayPal cookie used for session management and security features during a PayPal transaction, ensuring secure and efficient user interactions. | 12 months |
| _session_server | Session cookie set by the Ixopay payment gateway, necessary for the secure processing of the transaction, ensuring the integrity and security of payment transactions. | Session |
| AEC | Google’s security cookie ensures that requests made during a browsing session are authentic, preventing Cross-Site Request Forgery (CSRF) attacks. | 6 months |
| cart | Stores information about items added to the shopping cart to remember the user’s selections between visits. | 1 month |
| cookie-consent | This cookie stores the user’s consent preferences regarding the use of cookies, ensuring that their privacy choices are remembered and respected throughout their browsing experience on the website. | 12 months |
| passport_csrf_token | A security cookie that protects against cross-site request forgery (CSRF) attacks, ensuring that user interactions with the website are secure and legitimate. | 14 DAYS |
| passport_csrf_token_default | Security token cookie that serves as a standard protection mechanism against Cross-Site Request Forgery (CSRF) attacks, protecting user data and ensuring that all form submissions come from legitimate sources. | 14 DAYS |
| sessionid | A session cookie that keeps the user’s login session active while they browse the platform, ensuring continuous authentication and a fluid user experience without the need for repeated logins. | 4 months |
| sessionid_ss | A secure session cookie that functions as an encrypted version of the session identifier, maintaining login state while providing enhanced security for user sessions and interactions. | 4 months |
| sid_guard | Security cookie that helps protect the user session against unauthorized access, helping to protect personal information and ensuring that only legitimate users can access account features. | 10 months |
| store-country-code | Remembers the user’s country or region setting to provide appropriately localized platform content and features. | 4 months |
| store-country-code-src | It stores information about the origin or method used to determine your geographic location, in order to improve service delivery. | 4 months |
| store-country-sign | It helps verify regional settings and data integrity to ensure you receive the correct version of the content based on your location. | 4 months |
| SOCS | Google cookie used to store user choices regarding cookie consent and preferences. | 4 months |
| tt_chain_token | An essential part of the platform’s security framework, which helps to authenticate and validate user sessions. | 6 months |
| octocom_session | Stores a session identifier so the chatbot can function and maintain the context of the conversation during your visit. | Session |
| octo_id | It stores a persistent identifier so the chatbot can recognize your browser and maintain the context of the conversation across visits. | 12 months |
| ef_witness | Cookie used for affiliate tracking and monitoring of advertising campaigns. | 3 months |
| ef_affid | Cookie that stores affiliate IDs for tracking referrals and attributing sales to marketing campaigns. | 3 months |
| ef_tid_c_o_64 | Cookie that stores tracking IDs for performance analysis of affiliates and marketing campaigns. | 3 months |
| ef_tid_c_a_47 | Cookie that stores tracking IDs for performance analysis of affiliates and marketing campaigns. | 3 months |
| Analytical cookies and other tracking technologies: | ||
| _ga | It distinguishes users and tracks interactions on the website for statistical analysis. | 12 months |
| _clck | Stores the user ID to analyze website interactions via session recordings. | 12 months |
| rpp | Tracks reference sources and customization parameters for analysis. | 1 month |
| _ga_(ID) | It distinguishes users and tracks sessions for statistical analysis. | 12 months |
| _axwrt | Provides specific application analytics for the website. | 12 months |
| _vwo_uuid_v2 | Identifies unique visitors for A/B testing and analytics. | 12 months |
| _vis_opt_s | Tracks user participation in experiments and A/B testing on the website. | 3 months |
| _vis_opt_test_cookie | Checks if cookies can be set by the browser to enable testing features. | Session |
| _vwo_uuid | Identifies unique visitors across sessions for testing purposes. | 12 months |
| _vwo_ds | Stores session data for A/B testing and personalization tracking. | 3 months |
| _vwo_sn | Tracks user sessions related to A/B testing. | 1 month |
| _clsk | Combines session data for analytics and heatmaps of website interaction. | 1 day |
| _hjSessionUser_(ID) | It retains the user ID between sessions for behavioral analysis. | 12 months |
| _hjSession_(ID) | Stores current session data for analysis, including heatmaps and recordings. | 30 minutes |
| CLID | Stores the user’s unique ID and settings for analytical tracking across sessions. | 12 months |
| MR | Identifies user sessions for analysis. | 6 DAYS |
| SM | Synchronizes user IDs across Microsoft domains for analytical purposes. | Session |
| Marketing cookies and other tracking technologies: | ||
| _gcl_au | Google AdSense/Tag Manager cookie that tracks ad conversions. | 3 months |
| _fbp | Facebook Pixel cookie that tracks website visits, ad conversions, and enables retargeting. | 3 months |
| transaction_id | Cookie that stores unique transaction identifiers for affiliate and sales tracking. | 3 months |
| _tt_enable_cookie | TikTok cookie that enables tracking and pixel operation functionalities. | 3 months |
| _ttp | TikTok Pixel cookie that measures the performance of advertising campaigns and tracks user actions for retargeting. | 3 months |
| _uetsid | Microsoft Advertising (Bing UET) cookie that stores session IDs to track user engagement. | 1 day |
| _uetvid | Microsoft Advertising (Bing UET) cookie that assigns unique visitor IDs for tracking across visits. | 12 months |
| IDE | Google DoubleClick cookie used to display targeted ads based on user profiles. | 8th month |
| MSPTC | Microsoft Bing Ads cookie used to track ad performance and user targeting. | 6 months |
| MUID | A Microsoft cookie that identifies unique browsers accessing Microsoft websites for advertising and analytics purposes. | 12 months |
| NID | Google cookie that stores user preferences to personalize ads based on recent activity. | 6 months |
| SAPISID | Google cookie used for security, preferences, and targeted advertising for logged-in users. | 12 months |
| SRM_B | Microsoft Bing cookie used for advertising tracking and user identification. | 12 months |
| Secure-1PAPISID | Google cookie used to create profiles and display relevant Google ads (safe version). | 12 months |
| Secure-3PAPISID | Google cookie that stores targeting preferences for users logged into Google services (secure version). | 12 months |
| Secure-ENID | Google cookie that stores advertising preferences and personalization information (safe version). | 6 months |
| uniqueClick | Tracking cookie used to measure the uniqueness of ad clicks and their performance. | Session |
| DV | Google cookie used for displaying ads and retargeting based on user activity and searches. | 1 day |
| odin_tt | TikTok cookie used for advertising and ad measurement functions. | 12 months |
| _nb_id | It stores a visitor identifier used for marketing attribution across sessions, with the goal of evaluating which channels lead to conversions. | 12 months |
| _nb_session | Stores session-level attribution information used for marketing evaluation during a visit. | 30 minutes |
| northbeam_pixel_id | Stores an identifier used to ensure the correct functioning of the attribution pixel for marketing measurement purposes. | 12 months |
| ad-id | Stores an identifier used by Amazon Advertising for ad serving, conversion measurement, and attribution. | 12 months |
| ad-privacy | Save your Amazon Advertising privacy/consent settings to apply advertising controls. | 12 months |
| amzn_associated_id | Stores an affiliate/attribution identifier used to associate actions with an Amazon campaign or partner. | 1 month |
| APISID | Google cookie used for session management and ad personalization (e.g., via YouTube embeds), ensuring that the user session remains stable and personalized. | 12 months |
| HSID | Google security cookie used to protect user data and keep session information secure, used by advertising services to create a visitor profile for targeted advertising. | 12 months |
| SID | Google security cookie used to protect user data and maintain session integrity, ensuring that user information remains secure throughout browsing. | 12 months |
| SIDCC | Google security cookie used to protect against forged requests and maintain session integrity, ensuring the security of user sessions and interactions. | 12 months |
| SSID | Google cookie that stores information about the user’s session, preferences, and security settings to ensure the website functions smoothly and securely. | 12 months |
| Secure-1PSID | Google’s secure cookie is used to authenticate users and store their preferences, contributing to the management and security of the user session. | 12 months |
| Secure-1PSIDCC | Google’s secure security cookie is used for session integrity and protection, ensuring the proper functioning of the session and user interactions. | 12 months |
| Secure-3PSID | Google’s secure cookie is used to authenticate logged-in users and store their preferences, ensuring secure and personalized experiences. | 12 months |
| Secure-3PSIDCC | Google’s secure security cookie is used to maintain session integrity for logged-in users, ensuring their sessions remain secure throughout their visit. | 12 months |
| uid_tt | It creates a unique identifier for your browser session to ensure consistent platform functionality during your visit. | 6 months |
| uid_tt_ss | An enhanced, secure version of the identification cookie that offers additional protection for user data when accessing sensitive resources. | 4 months |
| tta_attr_id_mirror | Tracks user attributes and identifiers for analytical purposes. | 10 months |
| ttwid | Tracks user interactions for analysis and measurement purposes. | 12 months |
| w | Stores an identifier used by PayPal for measurement and analysis purposes related to the use of PayPal services and transaction performance. | 12 months |
| sid_tt | A session cookie that remembers the user’s login status while browsing, ensuring consistent authentication and access to account features throughout the website visit. | 4 months |
| tt_csrf_token | Security cookie that protects against Cross-Site Request Forgery (CSRF) attacks on the platform, ensuring that malicious websites cannot trick users into performing unwanted actions while logged into the service. | Session |
| msToken | Used for the security and integrity of the platform, ensuring safe browsing and protection against unauthorized access. | 10 DAYS |
| sid_ucp_v1 | It stores information related to the user’s session identity and security features to maintain a secure connection with the platform. | 44 DAYS |
| ssid_ucp_v1 | A secure session identifier that helps provide personalized features and access to personal control panels within the website. | 44 DAYS |